Privacy Policy

Last Updated: May 19, 2026

(”we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at melissaanddoug.sbs (the “Site”).

Information We Collect

Contact information: Name, email address, shipping address, billing address, phone number.

Order information: Products purchased, order date, order value, shipping status.

Payment information: Credit/debit card or PayPal details (processed by third-party payment processors; we do not store full payment details).

Technical information: IP address, browser type, device identifiers, operating system.

Usage information: Pages visited, time spent, links clicked.

How We Use Your Information

Process and fulfill orders (payment, shipping, returns).

Communicate with you regarding orders, inquiries, and customer support.

Send order confirmations and shipping updates.

Improve our website and customer service.

Detect and prevent fraud or security issues.

Comply with legal obligations.

Cookies and Tracking Technologies

We use essential cookies (for cart and checkout), analytics cookies (e.g., Google Analytics), and preference cookies. You may disable cookies through your browser settings, but some site features may not function properly.

Third-Party Disclosure

We do not sell, rent, or trade your personal information. We share information only with:

Service providers: Shipping carriers, payment processors (contractually obligated to protect your data).

Legal compliance: When required by law or legal process.

Business transfers: In case of merger or acquisition (we will notify you).

Data Security

We implement reasonable security measures. However, no internet transmission is 100% secure.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes in this Privacy Policy, unless a longer retention period is required by law.

Your Privacy Rights

Depending on your location (e.g., California residents under CCPA), you may have the right to access, correct, delete, or port your personal information. To exercise these rights, contact us at info@melissaanddoug.sbs.

Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have done so, we will delete it.

Changes to This Policy

We may update this Privacy Policy. The “Last Updated” date indicates when changes were made.

Contact Us

Email: info@melissaanddoug.sbs

Address: 48 Brookwood Ln, Pontiac, MI 48340, United States

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